// Problem to solve
Godby Heating and Cooling provides families and businesses in Central Indiana with heating, cooling, plumbing, emergency needs, plumbing and electrical services. In 2015, Godby hired Hatchet to jumpstart the residential side of their business.
// How we are solving it
When Godby came on board, they had just launched a new website, but they didn’t know how to make it work for them. We implemented a CRM, as well as call tracking and monitoring. A sales structure was put into place which introduced transparency into the sales process, refined sales messaging, and developed a solid sales pipeline.